Account
In which currencies can i open an account?
With Centercross B.V. you can open a live account in USD ($)
How do i fund my account?
You can make your first deposit using a debit card, credit card, Bank Wire Transfer, Bitcoin as your payment method.
Is my money secure?
Yes, your money is secure. Centercross B.V. is a licensed and regulated by AFM and FSMA that keeps its clients’ money in separate bank accounts. In addition, we have introduced a compensation scheme as required by our regulator.
Why do I have to provide proof of Identity?
centercroos.nl’s regulators, AFM and FSMA require us to identify every client who opens an account with us.
Do you keep my personal data safe?
centercroos.nl guarantees the full protection of your personal information. It is held safe by us and is only shared with our regulator the AFM and FSMA. In no event do we disclose or sell your data to additional parties.
What is the minimum deposit?
The minimum deposit is 250 USD. However, please note that your trading flexibility depends on the amount you have in your balance. The higher the balance, the more successful and safer your trade.
How can I withdraw money from my account?
For security reasons, we return money by the same payment method you used to fund your account initially. This means, If you used a credit/debit card, we will transfer money back to the card you used. Similar situation with other payment methods. Funds are withdrawn within 5 business days.
Can I have more than one account?
No, there is a limit of one account per person at centercroos.nl.
How do I open an account?
To open an account and begin trading, you should fill out our brief registration form and make a deposit. As a AFM and FSMA regulated investment firm, we need this info to verify your identity and guarantee your security when trading with us. Once all the required documents are uploaded and verified, you can access the markets and resume trading.
Do you provide support?
We have a team of friendly and considerate support managers, which ready to answer all your questions on our service. Use [email protected] to contact them. We will reply to your email within 24 hours.
How can I restore my password?
If you’ve forgotten your password, use the ‘Forgot password?’ link on the login page. Then check your email address associated with your centercroos.nl account for further instructions.
How can I change my password?
If you want to change your password, log in to your account, go to Settings, and use the ‘Change password’ option.
